Consultant – Inbound Chat – Customer Operations (Pune)
Consultant – Inbound Chat – Customer Operations (Pune)
Blog Article
We are searching for a motivated Analyst to join our growing Customer Operations team in Pune. In this role, you will be responsible for delivering exceptional customer service through our inbound chat platform. You will handle customer inquiries efficiently, escalate complex issues to the appropriate team members, and influence in the improvement of our customer service processes.
The ideal candidate will possess strong communication and interpersonal skills, a commitment to customer satisfaction, and a results-driven mindset. Strong analytical skills and the ability to handle multiple inquiries simultaneously are also necessary.
If you are excited about joining a fast-paced environment and making a significant impact on our customers, we encourage you to apply.
Looking for Inbound Chat Analyst in Pune! Become a part of Eclerx
Are you passionate about providing exceptional customer service? Do you have excellent communication abilities? If so, we invite you to apply for the Inbound Chat Analyst role at Eclerx in Pune!
We are a global company that provides technology services. Our colleagues is committed to delivering outstanding service to our clients.
As an Inbound Chat Analyst, you will be responsible for:
* Responding to customer questions in a timely and professional manner
* Assisting with customer problems
* Recording customer interactions
This is opportunity to join a dynamic team and make a real impact. We offer a rewarding salary and benefits package.
If you are interested in this role, please submit your resume and cover letter to [email protected].
Inbound Chat Analyst Position at Eclerx
At Eclerx, we're seeking a driven and talented Candidate to join our Customer Operations team as an Inbound Chat Analyst. In this role, you'll be the first point of Contact for our valued customers, providing real-time assistance through our online chat platform. You will Handle a wide range of customer inquiries, from Technicalsupport to billing questions and Feature information.
Your exceptional communication skills and Critical thinking abilities will be crucial in ensuring positive customer experiences. If you thrive in a fast-paced environment and are passionate about delivering outstanding customer service, we encourage you to apply!
- Responsibilities include:
- Promptly respond to customer inquiries via chat.
- Extend clear and concise solutions to customer issues.
- Maintain accurate records of all customer interactions.
- Work together with other departments to resolve complex cases.
Eclerx Pune Is Searching for Talented Inbound Chat Analysts
Eclerx Pune is actively looking for talented and enthusiastic individuals to join our dynamic team as Inbound Chat Analysts. Do you have a passion for customer service and an excellent ability to communicate effectively in written form, then this opportunity might be perfect for you.
- As an Inbound Chat Analyst at Eclerx Pune involves providing prompt and helpful support to our customers via live chat.
- Your responsibilities will include resolving customer inquiries, handling technical issues, and ensuring a positive customer experience.
- We are looking for candidates who are highly motivated, have strong problem-solving skills, and are passionate about delivering exceptional customer service.
Submit your application if you are a team player with a keen work ethic and a desire to make a difference. We offer a attractive compensation package and a dynamic work environment.
Motivating Opportunity for Growth: Inbound Chat Analyst at Eclerx
Are you a driven individual with a talent for communication? Do you thrive in a fast-paced environment and enjoy solving problems? If so, then Eclerx has an remarkable opportunity for you! We are currently seeking a talented Inbound Chat Analyst to join our growing team.
In this role, you will be the first point of contact for our valued customers via live chat. You will address concerns in a timely and courteous manner, ensuring a satisfying customer experience.
- Responsibilities include but are not limited to:
- Providing prompt and accurate responses to customer inquiries.
- Assisting customers with product information
- Demonstrating strong communication skills
This is an opportunity to grow your skills in Job Opportunity: Analyst – Inbound Chat – Customer Operations at Eclerx Pune a dynamic environment. We offer a rewarding work culture and the chance to make a tangible contribution. If you are ready to take on this rewarding role, we encourage you to apply!
Launch an Inbound Chat Analyst Career at Eclerx, Pune
Are you a eager individual with exceptional communication skills? Do you flourish in a fast-paced environment? If so, then explore this exciting opportunity to join the team at Eclerx in Pune as an Inbound Chat Analyst.
As an Inbound Chat Analyst, you'll be the main point of engagement for customers seeking assistance via our online chat platform. You'll offer prompt and informative solutions to their inquiries, affirming a positive customer experience.
- Yourselves role will require communicating with customers in a courteous and welcoming manner.
- Candidates will also be responsible for handling a range of customer concerns
- Eclerx offers a rewarding work environment with opportunities for advancement.